![]() If you do not have an internet connection needed to register your software, please contact Customer Service for assistance by calling 800.322.6962 (Monday-Friday 9 AM - 8 PM Eastern) or send us an email.Īfter I registered my software, I received a confirmation window that showed a Machine ID number. How do I register my software if I do't have an internet connection? You will not be able to access your company file until you have registered your software. What happens if I don't register my software within the 30 day period? You have 30 days from the installation date to register your software. Your company and contact information remains secure. The online registration only registers your serial number and company information with our database insuring that software piracy cannot occur. Is my company information secure during online registration? Choose AccountEdge (or AccountEdge Network Edition) from the menu bar at the top of the screen.Click Register at the bottom of the window.Fill in the entire form (omit special characters like the # sign - except for the symbol in your email address).Choose Help from the menu bar at the top of the screen.Launch AccountEdge and get to the Welcome to AccountEdge screen.You deactivated the software on your machine.You have software on your machine that resets your Machine ID.You install a newer version of AccountEdge (ie: you had registered 2012 and purchased 2016 - now 2016 has to be registered).You have computer work done (ie: you get a new hard drive or motherboard) that makes the software believe this is a new machine.You install AccountEdge on a new computer.That means if you meet any of the following conditions, you will be asked to register the software: Upon first installing AccountEdge we require registration. I've Owned AccountEdge for Years - Why Does It Say My Trial Version Has Expired? The registration process protects your software license against misuse while informing us of who the legal owner of the software is through a seamless notification process. If you are upgrading from an older version, you will continue to use your current Serial Number. If you just purchased and are new to AccountEdge, you will have received your Serial Number in an email message. To register your AccountEdge, you will need your Serial Number. In AccountEdge 2010 and later (US) and 2009 and later for Canadian versions, you will be asked to register your software upon initial installation. Helpful Registration Troubleshooting Articles. ![]() Frequently Asked Registration Questions.
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